Parents trust caregivers to watch and keep their children safe, but what really happens behind closed doors when caregivers think no one is watching? Dr. Phil is joined by families who claim they have experienced horrific situations at the hands of daycare providers. Keegan and Alissa say their worst nightmare came true when they discovered their 2-year-old daughter, Reign, was one of several children allegedly terrorized by several employees at their child's daycare. Kimberly, who also had a child in the same class, says she doesn't believe the owner is responsible. Why? In a different case, Ken and Kelly say a DCFS investigative unit contacted them regarding allegations of child abuse at their then-3-year-old's daycare. Find out what happened to the owner and the teacher. Then, Dr. Cathy Grace and Dr. Kenya Wolff, Co-Directors of the University of Mississippi Graduate Center for The Study of Early Learning, say there is a childcare crisis in America. Dr. Grace says high-quality childcare is crucial for children's social and academic development. Dr. Kenya says parents need to be informed about state agencies that can help protect their children.