Erica says her family is hostile and toxic. She says her mother, Desiree, and sister, Adrienne, are at one another's throats, and the police have been called over 20 times. Desiree claims Adrienne has trashed her house and bullied the family for years. Adrienne claims her mother has always put men and alcohol before her children, and Adrienne had to become the protector of the family. Erica says she is about to cut ties with her family if Dr. Phil can't fix them.